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Skin Health Product Info

Which product should I use? UltraSensitive Skin Rescue Lotion or Manuka Skin Saver?

That depends on what you're trying to use it for. We have some helpful guidelines over on this blog.

Are Bio-First's topical skin care products safe for breast feeding?

All of Bio-First's skin care products are safe for breastfeeding. If unsure, please consult with your healthcare practitioner.

Is UltraSensitive Skin Rescue Lotion safe for newborns?

The UltraSensitive Skin Rescue Lotion is safe for all ages. You can use it from newborn to granny and everyone in between.

How long until I can expect to see my skin's appearance start to improve?

When using our topical skin care products, it is really down to individual circumstance. We've had customers see physical improvement in their skin's appearance in as little as hours, to as long as weeks.  Typically, with eczema or psoriasis prone sk

Can you use UltraSensitive Skin Rescue Lotion or Manuka Skin Saver on your scalp?

Yes you can use UltraSensitive Skin Rescue Lotion and Manuka Skin Saver on your scalp. Bear in mind that they've been designed for application on your skin, so you'll need move your hair out of the way to reach your skin. You can read more on this bl

Is UltraSensitive Skin Rescue Lotion or Manuka Skin Saver safe for use on your eyelids?

Yes, you can use UltraSensitive Skin Rescue Lotion or Manuka Skin Saver on your eyelids.  If your skin is super sensitive, we recommend using UltraSensitive Skin Rescue Lotion over Manuka Skin Saver.  Please be sure to avoid getting them in your eyes

Why do some of your formulations have parfum in them? Isn't that fragrance?

We understand why you might think that. It is in actual fact Naticide, is an all-natural preservative that we use in some of our topical skin care products. We are legally obliged to disclose it as Parfum even though it is not a fragrance at all.You

What makes your Manuka Skin Saver that colour?

The color starts with our NZ certified Manuka Honey UMF10+ which is in the formulation at 5% and then a couple of other ingredietns including the Milk Thistle Seed Oil add to the palette.You can read this blog for more info about the origins of the f

Do you have anything for acne-prone skin?

At this stage, we don't have a specific regime for acne-prone skin, but our Manuka Skin Saver is antibacterial and can offer great care for acne-prone skin in addition to its other uses.

Why does my skin sting when I apply your product?

If you are using a Bio-First cream on your skin, its because you are seeking something to help care for a skin issue. Which means your skin is distressed in some way.This is why, at Bio-First, we always recommend that you patch test anything you appl

My airless pump bottle won't work. What do I do?

Upon first use, the airless pump mechanism sometimes needs some help to activate.Follow the easy instructions here -> How to activate your pumpIf that still doesn't work, it is possible that your pump has malfunctioned. Please get in touch with us at

How should I store my Bio-First Skin Health products?

Please store in a cool dry place away from direct sunlight.