Do you offer free shipping?
Yes! For every US order over $50.International shipping is free for orders over $119, and $25 for all other orders.Read more on our Shipping page.
Yes! For every US order over $50.International shipping is free for orders over $119, and $25 for all other orders.Read more on our Shipping page.
At time of dispatch, an email will be sent either from us or our shipping partner with your tracking information.We work closely with our shipping partner to minimise the potential impact of delays through customs for our international customers. How
The simple answer is YES.Our Results Guarantee means you have nothing to lose, and everything to gain.“No matter how long you’ve been looking for a solution, don’t give up until you’ve tried us” - Dr. JudeGetting help should be easyDr. Jude, PhD in N
Refunds will be processed once the refund process has been completed.Refunds are processed back to the method of payment used when placing your original order.Third party refunds (eg Paypal, Apple Pay etc) can be instantaneous, while credit card refu
If there's a will, there's a way. We ship from Grapevine, TX and will make every reasonable attempt to ship to you, wherever in the world you might be. For all international shipping, the cost is born by you, the customer and we make sure that we ar
We use several carriers for your special delivery based on a number of factors including your location.But don't worry - you don't have to do anything!At the time of dispatch, we will send you a shipping confirmation email so you can track your packa
At the time of dispatch, we will send you a shipping confirmation email that includes your tracking information.
Shipping in the US takes anywhere from 1-7 business days. Shipping international takes anywhere from 7-20 business days. * Delivery estimates exclude warehouse processing times (normally 1-2 days). Delivery estimates are not guaranteed, especially
If you order is shipping to an incorrect address, please urgently email us at [email protected] and we'll do our best to change the destination before the package ships. We cannot guarantee that we will be able to do this though and you might have
We aim to soften the cost of shipping where possible and provide free or heavily discounted and fixed rate shipping based on what our shipping provider charges us. Be aware that international packages can be subject to additional duties and customs f
Carriers and tracking information isn't always foolproof - it is not uncommon for a shipment to experience some delays when carriers are overwhelmed or for a carrier to mark an order delivered and not have it arrive until the next day.We apologise fo